Returns & Exchanges
At American Express Fashion, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn apparel. Our premium return service ensures that your wardrobe updates are completely risk-free and handled with the utmost care.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Prepare the Package
Place the items in their original packaging with all designer tags attached and include the provided packing slip to ensure fast processing.
Ship with Ease
Drop off your package at any authorized carrier location or schedule a complimentary home pickup through our member portal.
Receive Your Refund
Once our quality control team inspects the items, your refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing