Frequently Asked Questions
Everything you need to know about your luxury shopping experience.
What payment methods do you accept?
As an American Express brand, we prioritize secure transactions. We accept all American Express cards, major credit cards, and digital wallets like Apple Pay and Google Pay.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express members may qualify for complimentary 2-day shipping on select luxury apparel and accessories.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 7-10 business days of receipt.
Are the fashion items authentic?
Absolutely. We partner directly with premium designers and verified distributors to ensure that every item in our collection is 100% authentic.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and local customs processing.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.